Policies
Rental Terms and Conditions
Terms that apply to every equipment rental.
1. Rental duration and renewal
Rental periods start on delivery or collection and end on return. Extensions must be requested before the end date and are subject to availability.
2. Availability and substitution
Equipment is reserved only once confirmed in writing. We may substitute equipment of equal or greater specification with notice.
3. Deposits
A refundable deposit may be required. It is returned after inspection, less any amounts owed for damage, cleaning, fuel or late return.
4. Delivery, pickup and transport
Transport charges are quoted separately. The customer must provide safe site access.
5. Customer responsibilities and permitted use
Equipment must be used within rated capacity, for its intended purpose, at the agreed site, and not sub-rented.
6. Operator qualifications and safety
The customer ensures operators are trained, evaluated and authorized as required by applicable law, including OSHA requirements.
7. Damage, loss and late return
The customer is responsible for damage beyond normal wear, loss or theft. Late returns are charged at the applicable rate.
8. Maintenance and breakdowns
Report breakdowns promptly and stop using faulty equipment. Routine maintenance is arranged as stated in the agreement.
9. Cancellation and rescheduling
See the Cancellation & Refund Policy.
10. Insurance and liability
The customer must maintain liability insurance and cover for rented equipment as specified in the rental agreement.
11. Acceptance
Customers must review and accept these terms before a booking is confirmed.